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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Carter

Ashley Carter

April 30, 2025

5  out of  5
rating by Ashley Carter
"Very friendly and helpful staff. Happy they are my agents."
We responded:
"Ashley-Thank you very much for the review, we are happy to have you as a valued customer! -Rebecca and Team"
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Rick Steele

April 26, 2025

5  out of  5
rating by Rick Steele
"Had a meeting with Gracie Comer to review and possibly revise our policies and she was exceptional! She was very prepared, very knowledgeable and broke things down clearly and concisely. There was absolutely no sales "pressure" just an excellent presentation of the details and the pros and cons. Highly recommend."
We responded:
"Rick-Thank you for your wonderful review of our team member, Gracie! We are so glad to hear you had a positive experience with us. -Rebecca and Team"
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Mary Lou

April 25, 2025

5  out of  5
rating by Mary Lou
"I appreciate your explaining the information so I understood . It has been a long time since I reviewed my policies thanks for reaching out to me."
We responded:
"Virginia-Thank you very much for your review! -Rebecca and Team "
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Sara Whitaker

April 24, 2025

5  out of  5
rating by Sara Whitaker
"Tammy is always helpful."
We responded:
"Sara-Thank you for your wonderful feedback for our team member Tammy! We are glad to hear you had a wonderful experience! -Rebecca and Team "
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Debbie Turner

April 18, 2025

5  out of  5
rating by Debbie Turner
"Tammy was awesome!! She was very professional, knows her business and helped me and my family with all our needs! I HIGHLY recommend Tammy!!"
We responded:
"Debbie- We are so thankful for your wonderful review of our team member, Tammy! We agree, she is fantastic and we are lucky to have her on our team! -Rebecca and Team"
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Keith Henry

April 17, 2025

5  out of  5
rating by Keith Henry
"I had recently purchased a car and my State Farm Agent had my insurance bound and covered in the blink of an eye. She also texted me multiple times prodding me to complete the State title transfer completed before I suffered any monetary penalties. Thanks for having my back State Farm."
We responded:
"Keith- Wow! Congratulations on your awesome new ride! We are so glad to hear that you had a wonderful experience with our team! -Rebecca and Team "
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Brenda Banks

April 17, 2025

5  out of  5
rating by Brenda Banks
"Called in to get a quote, they were very informative and helpful. Very knowledgeable!!"
We responded:
"Brenda-Thank you very much for your review! -Rebecca and Team"
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Brian Mojarro

April 17, 2025

5  out of  5
rating by Brian Mojarro
"Wendy was fantastic and make the process of getting all my vehicles insured really quick and simple!"
We responded:
"Brian-Thank you for your wonderful review! We agree, Wendy is fantastic! -Rebecca and Team"
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Lori Stuckey

April 16, 2025

5  out of  5
rating by Lori Stuckey
"Professional and courteous office staff. Always there to answer questions and lend a hand when needed. Wendy has been exceptionally helpful and kind assisting with my recent claims."
We responded:
"Lori-Thank you very much for taking the time to write us such a kind and wonderful review! We hope to keep up the good work. -Rebecca and Team"
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Heidi Rice

February 21, 2025

5  out of  5
rating by Heidi Rice
"I switched to state farm when allstate started going up on their prices after Brian Davis left it just wasn't the same I had never been in an accident or gotten a ticket they were nice enough to explain that because I only had one car I was being charged extra so when I switched to state farm they were super nice explaining everything about my policy and I'm much happier here I would give them 10 stars if I could thank you guys so much 😊"
We responded:
"Heidi—Thank you so much for taking the time to leave us such a wonderful review! We are so glad to hear that we were able to help you find the perfect policy for you! —Rebecca and Team"
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Kathleen Kelley

February 10, 2025

1  out of  5
rating by Kathleen Kelley
"Absolutely awful customer service. Not sure how these people sleep at night. They drop coverage if you use your insurance…during a natural disaster. Shameful."
We responded:
"Kathleen--we are sorry that you were not satisfied during your short tenure with State Farm. Best of luck! Rebecca"
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Courtney Alligood

January 14, 2025

5  out of  5
rating by Courtney Alligood
"Patrick was so helpful and a great agent to work with. Highly recommend!"
We responded:
"Courtney—Thank you very much for your review! We are so happy to hear that Patrick was able to be of great help! —Rebecca and Team "
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Julia Greene

January 13, 2025

5  out of  5
rating by Julia Greene
"Vetina is a wonderful ambassador for State Farm Insurance. She is always willing to go the extra mile and provides service with a smile in any situation."
We responded:
"Julia—Thank you very much for your review! We are so glad to hear about your wonderful experience with Vetina! —Rebecca and Team "
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Denise Turner

January 13, 2025

5  out of  5
rating by Denise Turner
"This office offers very friendly and professional service!"
We responded:
"Denise—Thank you for your kind review! We hope to keep up the good work! Thank you! —Rebecca and Team"
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Christopher Brehm

January 9, 2025

5  out of  5
rating by Christopher Brehm
"The Rebecca Sandoval agency of State Farm has been really great to work with through Hurricane Helene. They were set up right away to begin claims processing when no one else had power or internet. They also helped push claims through the process when they would normally get stuck if you didn’t have a local, responsive agent."
We responded:
"Christopher—Thank you for taking the time to write us such a thorough review. We sincerely appreciate it from the bottom of our hearts! —Rebecca and Team "
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Milagro Sorto

January 9, 2025

5  out of  5
rating by Milagro Sorto
"BRIAN habla español Excelente recomendado servicio de calidad, muy satisfecha 😊me ha ayudado mucho"
We responded:
"Milagro— Muchas gracias por tu maravillosa reseña. ¡Nos alegra mucho saber que tuviste una buena experiencia con Brian!—Rebecca and Team"
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Rose H. Lunsford

November 13, 2024

5  out of  5
rating by Rose H. Lunsford
"Thank you Vanessa!!! I really appreciate all you help You can answer questions when Noone else can. You deserve a big raise!!!"
We responded:
"Rose—Thank you so much for your wonderful review! Vanessa is fantastic and we are so lucky to have her on our team! —Rebecca and Team"
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Alexandra Levi

November 1, 2024

5  out of  5
rating by Alexandra Levi
"I had such a lovely experience with Patrick! I called him with an issue from my previous insurance company, and Patrick was able to reassure me there was a solution within 5 minutes of my phone call. Thank you for such speedy, quality customer service and being solution-based! 10/10 would recommend!"
We responded:
"Alexandra—Thank you so much for your wonderful review! We are so glad to hear that Patrick was able to help you find a solution! —Rebecca and Team "
Profile photo of 「Ren-kun」シ

「Ren-kun」シ

September 29, 2024

5  out of  5
rating by 「Ren-kun」シ
"They went out of their way to help me in a difficult situation after moving to a new state."
We responded:
"Ren-kun—Thank you so much for your review, we are so glad we could help! —Rebecca and Team "
Profile photo of Marsha English

Marsha English

July 24, 2024

5  out of  5
rating by Marsha English
"I called this State Farm office to inquire about changing to their service. Agent Patrick was very informative, followed up exactly as he said he would and answered all my questions even when I called back the next day. If the insurance is a good as the service, we'll be customers for a long time!"
We responded:
"Marsha -- Thank you for taking the time to write us a wonderful review. We are so glad to hear that Patrick was able to help you out! --Rebecca and Team"
Profile photo of Jean Dylong

Jean Dylong

May 31, 2024

5  out of  5
rating by Jean Dylong
"Patrick from Rebecca Sandoval's office was so helpful and quickly got me the quote I needed for my home and auto. I would recommend this local agent to anyone searching for new insurance in the Weaverville area. He was knowledgeable about the local market, helped me select the best coverage and provided a competitive market price. He reviewed all of the details of the policies for me and insured my lender received the proper documentation. A very positive experience!"
We responded:
"Jean — Thank you so much for taking the time to write us such a wonderful review! We are so glad to hear about your experience with Patrick! —Rebecca and Team"
Profile photo of Elizabeth Magno

Elizabeth Magno

April 23, 2024

5  out of  5
rating by Elizabeth Magno
"Patrick was very polite and quickly helped me reinstate my insurance as it had lapsed due to a credit card error. Helped me change my policy to give me better insurance as well for a cheaper price. Would absolutely recommend!"
We responded:
"Dear valued customer—Thank you so much for your wonderful review! Patrick is fantastic and we are so happy to have him on our team. —Rebecca and Team"
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Alisha Nicole

April 8, 2024

5  out of  5
rating by Alisha Nicole
"Started a quote online and got contacted by phone very shortly after. It didn't take long at all and the process was simple. Super friendly, helpful and never tried to convince me to wait until after I get my license to get insurance."
We responded:
"Alisha —Thank you so much for your wonderful review! —Rebecca and Team"
Profile photo of Kelly Schwartz

Kelly Schwartz

March 28, 2024

5  out of  5
rating by Kelly Schwartz
"Working with Patrick was a breeze from start to finish! We felt that our needs were heard and he did a great job crafting policies for us, giving advice on coverage, and guiding us through making the best decision. He was extremely responsive and we especially appreciated that any time he said he would send something or follow up, he always did. The level of customer service he provided was excellent! Thanks, Patrick!"
We responded:
"Kelly--Thank you very much for taking the time to leave us a wonderful review. We are so glad to hear that you had a wonderful experience with Patrick! --Rebecca and Team"
Profile photo of Serge Cruz

Serge Cruz

March 21, 2024

5  out of  5
rating by Serge Cruz
"Service, follow up, advisements and support that I didn’t even know I needed. Completely surpassed my expectations. Patrick & Stacy are fantastic"
We responded:
"Serge—Thank you very much for your kind review! We are so glad to hear about your experience with our team, they are fantastic. —Rebecca and Team"