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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Todd Henry

September 20, 2023

1  out of  5 rating by Todd Henry
"Having to edit my reivew due to recent experiences: Due to fumbling very basic and straightforward administrative requests I will be moving my portfolio. Request 1: Stop billing me monthly for homeowners insurance, point to my escrow account at Home Trust Bank. Dealing with this for over a month. Every call I've made ends with "We'll be sure to take of this for you." They don't even have my correct contact info though I've given it at least a dozen times. Request 2: Handling a tiny auto claim that I regret even making now. Ended up going through the corporate hub as they were more helpful in having my claim satisfied/paid out. One star, would not recommend. Excellent State Farm agency. I had bee with another agency in town but was regularly upsold and any changes to my premiums resulted in payments getting messed up. I've had nothing but good experiences with everyone at Rebecca's shop. Humberto and the girls are all rockstars!"

Vicki C

September 18, 2023

5  out of  5 rating by Vicki C
"Patrick was very friendly and easy to work with!"

Sara Owens

September 14, 2023

5  out of  5 rating by Sara Owens
"Quick and easy to work with. Wonderful experience."

Alex Williams

September 7, 2023

5  out of  5 rating by Alex Williams
"Patrick was a tremendous help. Did everything he could for me and took all the time I needed to help me. Answered all of my questions and did a fantastic job. 10/10 recommend thank you patrick"

Kofi Boachie

September 2, 2023

5  out of  5 rating by Kofi Boachie
"Great service, adjusted rate without asking to give me a lower cost option with better benefits. And very helpful in getting NC drivers ID"

Misty Boachie

September 2, 2023

5  out of  5 rating by Misty Boachie
"Oh my goodness! Patrick made our move to NC so smooth for us. He is knowledgeable, supportive, and efficient. Thank you for relieving our stress and communicating so well! All of our questions have been answered; every problem solved! Truly grateful!"

Will Rogers

August 31, 2023

5  out of  5 rating by Will Rogers
"Really great service, Patrick was both helpful and informative - 5/ 5, would recommend."

Jeremy Belzer

August 22, 2023

5  out of  5 rating by Jeremy Belzer
"Patrick, at State Farm, is really friendly and easy to talk to. He really helped me out too. I just moved and sold my car (so don’t have a car yet), and he still was able to give me 1 year of a discount on home insurance as if I also had a car policy."

Mark Chase

August 17, 2023

5  out of  5 rating by Mark Chase
"Great customer service! Thanks for all your help."

Branton Burleson

August 10, 2023

5  out of  5 rating by Branton Burleson
"I like having a local agent I can talk to or meet with nearby. I appreciate the prompt and courteous service of this office. I recommend Sandoval State Farm!"

Laura Garrett

August 5, 2023

5  out of  5 rating by Laura Garrett
"I’ve been with State Farm for years in another state. I’m moving to Asheville, & needed a renters insurance policy quickly! Patrick reached out to me right away after I initiated an online quote. He was really kind & down to earth! He took care of my request right then & there, with one phone call! He was able to access my State Farm policy info from FL & offered me options, & of course State Farm’s multi-policy discount!! He was so genuine & helpful! I’m so happy I found his office and look forward to continuing my relationship with State Farm in Asheville!"

Rosa Vergara

July 25, 2023

5  out of  5 rating by Rosa Vergara
"(Translated by Google) Taquer Eden invites you to try its food with an authentic Mexican seasoning. We are waiting for you Thursday, Friday and Saturday from 10:30 a.m. to 8:00 p.m. (Original) Taquer Eden te invita a probar su comida con un auténtico sazón Mexicano te esperamos jueves viernes y sábado de 10:30 a 8 pm"

Leno Amera

July 24, 2023

5  out of  5 rating by Leno Amera
"Really helpful, Patrick is very knowledgeable about his work and helped me understand everything I needed to know about the policies I had asked for."

Dana Helbert

July 19, 2023

5  out of  5 rating by Dana Helbert
"Great service, straightforward answers to questions, and very easy to work with. Humberto was professional and clear when reviewing our policy. Definitely would recommend."

Mike Rangel

July 19, 2023

5  out of  5 rating by Mike Rangel
"Umberto was awesome! Very fast and super easy, many thanks !"

R Golf

July 10, 2023

5  out of  5 rating by R Golf
"By far the best service and company in town. We spoke with Patrick regarding our home and vehicles and he was very knowledgeable, which made our decision to change companies an easy one."

Yessi G

November 2, 2022

1  out of  5 rating by Yessi G
"I wasn’t please at the way one of the staff talked to me on the phone when I called to get a quote for an SUV. She was extremely rude and didn’t ask if there was more vehicles. When I told her I had geico she said I was better off with a cheap rate from them because there was cheaper. I went to Tammy Murphy and she gave me better customer service and added all my vehicle‘s to my policy and ended with a better quote."

doug evans

October 11, 2022

5  out of  5 rating by doug evans
"Helpful, professional and courteous."

Rhonda Lee

September 23, 2022

5  out of  5 rating by Rhonda Lee
"Alyssa is attentive to details. She understands my questions and concerns and is efficient is responding with answers that I need."

George Ettwein

September 15, 2022

5  out of  5 rating by George Ettwein
"I've been with Rebecca and her staff for over 25 years! Always helpful and professional."

Talea Stuckey

July 15, 2022

5  out of  5 rating by Talea Stuckey
"Just wanted to take the time and thank the amazing staff at this office for all of their help in deciding on a life insurace policy that best fit the needs for me and my family. Wendy Rogers took the time to explain the policies to me and I truly appreciate her patience with the questions that I sometimes asked more than once. If you are looking for a great insurance company with amazing service, I strongly suggest going here. You will not be disappointed!!!!"

Dietra Garden

July 14, 2022

5  out of  5 rating by Dietra Garden
"We've been with Rebecca Sandoval's office for many years. They are always prompt and professional with all of our needs."

Helton Chirico

February 19, 2022

5  out of  5 rating by Helton Chirico
"I moved Florida to North Carolina and Tammy Henry went above and beyond to help me throughout the process. I totally recommend them."

Kenneth Baum

August 16, 2021

5  out of  5 rating by Kenneth Baum
"Spoke to Humberto. Very friendly and helpful."

Patrick Graham

March 17, 2021

5  out of  5 rating by Patrick Graham
"Alyssa Thomas has been nothing short of perfection in helping me pick out the policies that make sense for me. She’s been very professional and a pleasure to deal with. The prices are great too!"